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TERMS AND CONDITIONS

Introduction:

Welcome to the Self Solutions website. At Self Solutions, we are committed to providing our customers with the best products and services in the field of selling and installing surveillance cameras, fingerprint devices, attendance systems, and fire alarm systems.

By accessing and using this website, you agree to abide by the following terms and conditions. If you do not agree with these terms, please refrain from using the website.

1. Definitions:

  • Website: The Self Solutions website that offers the sale and installation of surveillance cameras, fingerprint devices, attendance systems, and fire alarm systems.

  • Customer: Any individual or entity that uses the website or interacts with it to purchase products or services.

  • Products: All products available on the website, such as cameras, fingerprint devices, attendance systems, and fire alarm systems.

  • Services: The installation, delivery, and maintenance services related to the products.

2. Acceptance of Terms:

By using the website, you agree to these terms and conditions, which form a legal agreement between you and Self Solutions. We reserve the right to modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.

3. Account Registration:

You may need to register on the website to create an account before making any purchase or using our services. You are responsible for keeping your account information confidential. You agree to notify us immediately of any unauthorized use of your account.

4. Products and Services:

  • Products: Include surveillance cameras, fingerprint devices, attendance systems, and fire alarm systems.

  • Services: Include the installation and maintenance of the products purchased through the website.

  • Prices: The prices displayed on the website include taxes (if applicable) and may change without prior notice. Additional costs such as shipping or installation may apply.

5. Payment Method:

We accept various payment methods through the website, including credit cards, bank transfers, or cash on delivery (where applicable). All payments are processed securely following the highest security standards.

6. Shipping and Delivery:

  • Products are shipped through the shipping companies approved by Self Solutions.

  • Shipping costs may vary depending on the geographic location and size of the order.

  • We aim to deliver products as quickly as possible, typically within [Specify the time frame] from the order confirmation date.

  • We are not responsible for any delays caused by the shipping companies.

7. Installation:

  • Self Solutions offers installation services for products purchased through the website by our specialized team.

  • The installation site must be prepared and suitable for installation before the installation appointment.

  • The installation cost may be separate from the product cost and will be determined during the purchase process.

  • If the customer refuses the installation or requests a location change after it has been scheduled, additional charges may apply.

8. Intellectual Property Rights:

All content on the website, including text, images, logos, and visual content, is owned by Self Solutions or licensed to it. You are prohibited from using any content from the website without prior written permission from Self Solutions.

9. Return Policy:

  • If the product is defective or does not match the specifications, you can return it within [Specify the time frame] from the date of receipt.

  • The product must be in its original, unused condition.

  • Products cannot be returned or exchanged after installation or use, except for manufacturing defects.

10. Liability:

  • We are not responsible for any direct or indirect damages that may occur as a result of using the products or services.

  • We are not liable for any damages arising from improper use or negligence during the installation of products.

11. Privacy and Data Protection:

We are committed to protecting your privacy. All personal data you provide will be safeguarded in accordance with our Privacy Policy, which can be accessed here: [Link to Privacy Policy].

12. Changes to Terms:

We reserve the right to modify these terms and conditions at any time. Any changes will be effective once posted on the website. We encourage you to periodically review these terms to stay informed of the latest updates.

13. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any dispute arising in the future between the parties will be resolved before the competent courts in the Kingdom.

14. Contact Us:

If you have any questions regarding these terms and conditions or wish to contact us for any other reason, you can reach us at:

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